BXI is developed and supported in Italy by Future Multimedia S.r.l. You work with the people who build the product — in Italian or English.
Large aviation software vendors are built for large airlines. Small operators end up as a ticket number, waiting weeks for answers and adapting their operation to the software instead of the other way round.
BXI is built for small-fleet operators and developed by a small team in Giarre, Sicily. Onboarding is hands-on, and feedback from operators goes straight into the product — BXI Platform is updated continuously, with release notes shown in the app.
When something doesn't fit your operation, you explain it to the people who can change it. Requests become features, not workarounds.
Support covers the whole suite: BXI Platform, the BXI Mobile crew app and BXI eATL.